Help
Your account
Withdrawals
Payouts stay pending until a person reviews them. We send to the bank or wallet we can match to you.
When you can request
After the first deposit is complete and identity is accepted. Locked balances cannot be sent.
Review
A person on the desk checks the request. We may ask for more documents. We may refuse a payout we cannot lawfully send.
Arrival
Correspondent banks and crypto networks add time and fees we do not control. Public-ledger transfers are generally irreversible.